Collaboration at the core: Delivering stronger outcomes through integrated advisory and tax support

At PKF, collaboration isn’t just a value, it’s the way we work every day. In a recent episode of the PKF Podcast, Business Advisory Partner, Andrew Chen and Tax Partner, Garry Mathoda from our Sydney office shared how their teams work together to deliver a seamless, integrated client experience.

Understanding the client first

When asked about the day-to-day, both Andrew and Garry agreed: it all starts with understanding the client.

“Every client comes to us with a unique issue,” Garry explained. “It’s not about how I can solve it alone or how Andrew can solve it alone. It’s about looking at their challenge and asking, how can we as a firm help?”

That mindset shapes the way PKF approaches client relationships, by pooling strengths across service lines. Whether it’s advisory, tax, digital, or audit, the goal is always to bring the right people to the table at the right time.

At the centre of this collaborative approach is trust. Whether it’s managing complex compliance, supporting succession planning, or simply being a sounding board, PKF builds trust by showing up consistently and delivering on promises.

“Every meeting is about value,” Garry said. “It’s not about winning work, it’s about asking: how can we support this business? Sometimes that means our team, sometimes it’s another specialist within PKF, and sometimes it’s one of our external connections. What matters is that the client walks away knowing their time with us was well spent.”

Why integration matters in today’s landscape

Business owners are facing greater pressure than ever to achieve more with limited resources. That’s why an integrated advisory and tax model is so important. Instead of once-a-year conversations focused on compliance, PKF works alongside clients throughout the year, addressing immediate needs while also preparing for future opportunities and risks.

“We look beyond the tax return,” Andrew explained. “It’s about meaningful analysis: understanding where the business stands, what challenges it faces, and how to take the next step.”

Garry added: “Clients don’t always know what’s coming next. Our role is to help them see the bigger picture, prepare for growth, and navigate an increasingly complex environment.”

PKF’s strength lies in our ability to bring people and expertise together. By working collaboratively across service lines, we ensure clients receive holistic, integrated advice that goes beyond compliance to enable growth and resilience.